Delivery and assembly service
Please allow 8-10 weeks from receipt of order for delivery to mainland UK addresses. Should you require an earlier delivery, we would be pleased to give you an approximate date. Please phone or email for this information.
95% of our deliveries are carried out by our specialised delivery service. Our delivery personnel are experts in handling and assembling furniture. One week before delivery and assembly we will contact you with an expected delivery date, you will be contacted once again and allocated a 3-4 hour morning or afternoon slot, subject to road conditions.
Delivery of single items will be by carrier flat packed for self assembly.
For delivery to Scotland and all off-shore islands, including Isle of Wight, we would be pleased to quote a separate price and approximate delivery date for flat packed delivery as we do not offer an assembly service to those areas.
Our prices include delivery and assembly of room sets within 100 miles of our Milton Keynes depot. For deliveries outside that area we would be pleased to quote.
The assembly service is not applicable to Scotland or any off-shore island, including the Isle of Wight.
TERMS & CONDITIONS
The following terms and conditions apply to all purchases from Kerry O’Brien Ltd. Please submit your order by completing details required on order form.
All prices are in Sterling and include VAT and flat packed delivery to mainland Britain, please note that the Scottish Highlands, all off-shore islands including Isle of Wight, Northern Ireland, Eire and all BFPO addresses are excluded. We will acknowledge acceptance of your order via email as soon as is practicable and clarify any points arising.
All orders and transactions are conducted via a secure link. As we are not responsible for the operation of the secure link we will not, unless we are negligent, be liable for any loss you may suffer if a third party obtains unauthorised access to any information you provide via such link. If products are not available for any reason after we have accepted your order, we will contact you. Any charges already incurred will be refunded.
CONSUMER PROTECTION (Distance Selling) Regulations 2000. Right to cancel
You have the right to cancel any order up to the delivery date and there after within 14 days of the date we deliver the products to you. In the event of cancellation after delivery we will collect the goods from you at a mutually agreed date as long as they are in their original unopened packaging. Having collected the goods and ascertained that they are undamaged we will refund your payment.
If you have any complaints or comments about the products or services supplied to you, please contact us immediately.
It should be borne in mind that timber products can vary in grain, pattern, shade and colour and variations between products should be accepted.
We will not be liable for any breach of our agreement or failure to perform due to civil commotion, riots, floods, fire, drought or any other cause beyond our reasonable control.
Our products are guaranteed for 12 months against all manufacturing defects. If a defect occurs within this time we will replace the affected part free of charge.
VAT Reg Number: GB 650 6004 73
Company registration number: